Subscription Plans

Understanding Welcome's pricing and subscription options

Subscription Plans

Understanding Welcome's pricing and subscription options

Billing

Subscription Plans

Choose the plan that best fits your restaurant's needs.

Available Plans

Starter Plan - $49/month

Perfect for small restaurants:

  • Single location
  • Basic website
  • Menu management
  • Contact forms
  • Email support

Professional Plan - $99/month

Ideal for growing restaurants:

  • Up to 3 locations
  • Advanced website features
  • Online ordering integration
  • Priority email support
  • Analytics dashboard
  • Custom domain

Enterprise Plan - $199/month

For restaurant groups:

  • Unlimited locations
  • All features included
  • Phone support
  • Custom integrations
  • Dedicated account manager
  • API access

Billing Cycles

Monthly Billing

  • Pay month-to-month
  • Cancel anytime
  • No long-term commitment

Annual Billing

  • Save 15% with annual payment
  • Price locked for 12 months
  • 30-day money-back guarantee

Payment Methods

We accept:

  • Credit cards (Visa, Mastercard, Amex)
  • Debit cards
  • ACH bank transfers (Enterprise only)

Managing Your Subscription

Upgrade Your Plan

  1. Go to Billing > Plans
  2. Select new plan
  3. Review changes
  4. Confirm upgrade
  5. Changes take effect immediately

Downgrade Your Plan

  1. Navigate to Billing > Plans
  2. Select lower tier
  3. Review feature changes
  4. Confirm downgrade
  5. Changes apply at next billing cycle

Features by Plan

All Plans Include:

  • SSL certificate
  • Mobile-responsive design
  • SEO tools
  • 24/7 uptime monitoring
  • Automatic backups
  • GDPR compliance

Professional & Enterprise:

  • Remove Welcome branding
  • Advanced analytics
  • A/B testing
  • Priority support
  • Custom CSS

Enterprise Only:

  • White-label options
  • API access
  • SSO integration
  • Custom contracts
  • SLA guarantee

Free Trial

  • 14-day free trial
  • No credit card required
  • Full access to features
  • Automatic conversion to paid plan
  • Cancel before trial ends to avoid charges

Discounts

Non-Profit Organizations

  • 20% discount with valid 501(c)(3)
  • Submit documentation to support

Multiple Restaurants

  • Volume discounts available
  • Contact sales for custom pricing

Cancellation Policy

How to Cancel

  1. Go to Billing > Subscription
  2. Click "Cancel Subscription"
  3. Select cancellation reason
  4. Confirm cancellation

What Happens After Cancellation

  • Access until end of billing period
  • Data retained for 90 days
  • Option to export all content
  • Can reactivate anytime

FAQ

Can I change plans anytime? Yes, upgrade immediately or downgrade at next billing cycle.

Is there a setup fee? No, all plans have no setup or hidden fees.

Do you offer refunds? 30-day money-back guarantee for annual plans.

What about overages? No overage fees - upgrade when you need more.

Questions? Contact our sales team.

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